TOUR PRICE INCLUDES

• Round-Trip International Flight Tickets: Direct flights from Ho Chi Minh City to Zhangjiajie (including 7kg hand luggage and 20kg checked luggage):
  • Outbound flight: VJ2552 SGN - DYG 15:25 – 20:30
  • Return flight: VJ2553 DYG - SGN 21:30 – 01:00 (+1)
• Airport taxes for both countries, aviation security insurance, and fuel surcharge.
• Group-entry China visa.
• Accommodation: 4-star and 5-star hotels with a standard of 2–3 guests per room:
  • Changsha: Grand Phoenix Hotel (or equivalent).
  • Zhangjiajie: Vienna / ShanShui Hotel (or equivalent).
  • Wulingyuan: Sheng Duo Ming GE Hotel (or equivalent).
• Meals Included:
  • 1 takeaway meal at the airport.
  • 1 light meal after arrival.
  • 5 breakfasts at the hotel.
  • 9 main meals featuring traditional dishes and local specialties.
• Transportation: Modern and comfortable tourist buses for sightseeing.
• Entrance Fees: Tickets to all attractions mentioned in the itinerary.
• Tour Guides: A Vietnamese tour leader and a local guide accompany the group throughout the program.
• Travel Insurance: Comprehensive travel insurance included.
• Exclusive Gifts: Branded souvenirs for each participant.

TOUR PRICE EXCLUDES

• Passport: Must be valid for at least 6 months from the return date to Vietnam.
• VAT Invoice: Value-added tax (VAT) invoices.
• Excess Baggage Fees: Charges for luggage exceeding the airline's baggage allowance.
• Corkage Fees: Applicable charges for bringing alcoholic beverages or soft drinks into restaurants (if any).
• Personal Expenses: Including phone calls, laundry, minibar usage, and other personal services.
• Unspecified Personal Costs: Any expenses not listed in the "Included" section.
• Single Supplement Fee: An additional charge of 3,500,000 VND/person/tour (if applicable).
• Mandatory International Service Fee: 30 USD/person/tour.
• Vietnam Entry Visa: For foreign nationals (contact for consultation).
• China Entry Visa: For foreign nationals (contact for consultation).
• Unexpected Flight Cancellation Costs: Expenses incurred due to flight cancellations.

NOTE

• Children's Pricing: Prices apply to children sharing a bed with their parents. For children requiring a separate bed, the full adult tour price must be paid.
• Age Restrictions: Prices are valid for participants aged 12 to 69 years. Participants aged 70 and above must provide a health certificate for international travel issued by a recognized medical authority, be accompanied by a healthy relative under 60 years old, and purchase additional voluntary insurance.
• Vietnamese Nationals Pricing: Prices are applicable to Vietnamese citizens. Foreign nationals should contact the sales department for specific details.
• Exclusions for Certain Groups: Prices do not apply to private incentive groups from specific sectors, including healthcare, education, students, multi-level marketing, insurance, workers, monks, or similar fields. Adjusted pricing will be provided for these groups.
• Price Adjustments: Tour prices are subject to change if airline fuel surcharges or visa fees increase.
• Travel Insurance Limitations: Does not cover pre-existing conditions, congenital diseases, HIV/AIDS, or chronic illnesses, regardless of discovery date.
• Passport Requirements: Guests must submit passports valid for at least six months from the departure date.
• Program and Flight Schedules: Itinerary and flight times may change depending on the departure date.
• Tour Sequence: The order of visits may be adjusted due to practical considerations but all listed attractions will be included.
• Group Integrity: Guests must stay with the group throughout the tour.
• Minimum Participants: Tours require a minimum of 10 or 15 participants, depending on the price tier. If the minimum is not met, the price will be adjusted or the departure date postponed.
• Entry Denial: Guests denied entry due to personal reasons (e.g., blacklisted by immigration authorities) will not receive a refund.
• Local Relatives Participation: Guests with relatives in the destination country wishing to join must arrange this before departure. Unapproved guests joining during the tour will result in service refusal.
• Changes During the Tour: All changes must be approved by the tour leader. Guests must bear costs for changes affecting the itinerary or services. Adjustments depend on feasibility and real-time circumstances.
• Check-in Requirements: Guests must be present at the check-in counter at least two hours before international flights and one hour before domestic flights.
• Visa Management: Visas will be managed by the company until departure. Guests can view visas in person at the office or receive a scanned copy. After the tour, passports may need to be submitted for embassy verification if required, after which they will be promptly returned.
• Entry/Exit Issues: The company is not responsible for and will not refund guests unable to enter or exit due to personal reasons.
• Security Deposit: A deposit of 200,000,000 – 300,000,000 VND per person may be required for certain guests. This will be refunded upon return to Vietnam. Failure to provide the deposit, even after receiving a visa, will be considered a voluntary tour cancellation and incur penalties.
• Group Tour Policy: This is a group tour for safety and customer benefit. Guests cannot separate from the group. Unauthorized separation will incur a fee of 150 USD per person per day.

OTHER NOTES

• Tour Program Details: Guests are advised to carefully review the tour program, terms and conditions, and details about inclusions and exclusions before registering.
• Deposit and Payment: A deposit of 50% of the tour price is required upon registration, and full payment must be completed at least two weeks before departure.
• Travel Documents: Guests holding dual citizenship or travel documents must inform the tour staff during registration and submit the original documents along with any related paperwork (if applicable).
• Group Size: For group tours with shared travelers, a minimum of 15 adult participants is required for the tour to proceed as scheduled. If the group has fewer than 15 participants, the company will notify customers 7 days before departure to arrange a new schedule or refund the full amount paid.
• Foreign Nationals: Guests with foreign or multiple nationalities should inform the company before finalizing the tour registration. For foreign nationals (non-Vietnamese citizens), an additional charge of $100 USD per person will be applied by the Chinese authorities.
• Senior Participants: Guests aged 75 and above must confirm their health status and provide a declaration of fitness to travel. They must also be accompanied by a healthy relative under 60 years old.
• Minors: Children under 18 years old must be accompanied by parents or present a parental authorization letter.
• Pregnant Travelers: Pregnant guests must inform the tour company for additional consultation. The company cannot accept guests who are more than six months pregnant for safety reasons.
• Single Room Supplement: Guests requesting single rooms will incur additional fees. Two adults may share a room with one child.
• Children's Pricing: Prices for children and infants do not include a separate bed. Guests requiring a bed for children or infants must pay the adult tour price.
• Flight and Itinerary Changes: Flight schedules are subject to changes by airlines and may occur without prior notice. The order of attractions and travel routes may be adjusted due to real-time conditions but will ensure all listed attractions are included. Hotel names will be confirmed at the group meeting 2-3 days before departure.
• Immigration Issues: The company is not responsible for guests denied entry by destination authorities.
• Visa Handling: As this is a special group visa, the tour leader will collect and retain all passports during the tour for submission to local tourism authorities when required.
• Visa Rejection History: Guests who have previously been denied a Chinese sticker visa or group visa must notify the tour consultant before registration.
• Force Majeure: The company is not liable for tour disruptions caused by unforeseen events such as weather conditions, natural disasters, pandemics, strikes, riots, wars, or technical issues leading to transportation delays or cancellations. In such cases, the company will refund the remaining tour fees after deducting incurred service costs (e.g., visa fees, airfare, accommodation) but will not provide additional compensation.

PROCEDURES FOR APPLYING FOR CHINESE GROUP VISA

• Passport: Scan or take a photo, be careful not to lose the angle, keep it flat 180 degrees, don't stick to your fingers.
• 4x6 photo: Latest photo within 6 months to the present, white background, clearly showing the five senses, no smile, no jewelry, no photoshop editing software, clothing not the same color as the background.
• Citizen identification card: For adults (photo or scan)
• Birth certificate: For children who do not have a citizen ID card (photograph or scan)
• Note: Depending on the time, your company needs to collect the customer's passport to scan the entire passport book to supplement the group visa application.

TOUR CHANGE POLICY

• Phase 1: Deposit 60% of tour price after registration.
• Phase 2: Pay the total tour amount 14 days in advance.
• After making a deposit, if you cancel the tour, you will be charged a deposit
• Cancellation of tour after registration will incur a penalty of 60% of the deposit (+visa fee if any).
• If you cancel the tour 10 days in advance, the penalty fee is 75% of the total tour price (+visa fee if any) (Calculated on a working day basis).
• After the above time, penalty fee = 100% of total tour price (+ visa fee if any). (Calculated based on working days).
• Tour booking and cancellation times are calculated for working days, excluding Saturdays, Sundays and holidays. Trip cancellation must be notified directly to the company or via fax, email, confirmation text message and must be confirmed by the company. Cancellations by phone are not accepted..